Privacy Policy

This Privacy Policy explains how Carls 33 ("Carls 33", "we", "us" or "our") collects, uses, discloses and protects your personal data when you visit our website or engage our services. Carls 33 is a Johor-based collective made up of Anthony Tay & Associates and ProTeam Design. We handle personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. By using this website or sharing your details with us, you consent to the practices set out below.

01Information we collect

Information you give us. When you complete an enquiry form, request a consultation or correspond with us, we may collect your name, email address, phone number, project type, location and any details you choose to share about your project.

Information collected automatically. Like most websites, we record limited technical data such as your IP address, browser and device type, pages viewed and the date and time of your visit. This is gathered through cookies and similar technologies.

02How we use your information

• To respond to your enquiries and prepare proposals or quotations.
• To deliver our architecture, interior and authority-submission services.
• To communicate with you about your project and its approvals.
• To operate, maintain and improve this website and our services.
• To meet our legal, regulatory and professional obligations.

03Cookies

Our website uses cookies to keep the site functioning, remember your preferences and understand how visitors use our pages. You can disable cookies through your browser settings, although some parts of the site may not work as intended if you do.

04Disclosure of your information

We do not sell or rent your personal data. We may share it with service providers who support our website and operations; with the relevant local authorities (such as MBJB, MBIP or BOMBA) where this is necessary to lodge or progress a submission on your behalf; and with parties we are required to disclose to by law or professional regulation.

05Data retention

We keep your personal data only for as long as necessary to fulfil the purposes described in this policy, including any period required to satisfy legal, accounting or professional obligations.

06Data security

We apply reasonable organisational and technical measures to protect your personal data against loss, misuse and unauthorised access. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.

07Your rights

Under the PDPA, you have the right to request access to and correction of your personal data, to limit how it is processed, and to withdraw your consent. To exercise any of these rights, please contact us using the details below.

08Third-party links

Our website may link to external sites. We are not responsible for the content or privacy practices of those sites and encourage you to review their own policies.

09Changes to this policy

We may update this Privacy Policy from time to time. The current version will always appear on this page with a revised date.

10Contact us

If you have questions about this Privacy Policy or how we handle your personal data, please get in touch: